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Voice agents for businesses that answer calls and join meetings.

Voice agents answer calls and book appointments. AI avatars join meetings and take care of the follow up tasks.

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Voice agents and AI avatars that take work off your team.

Our voice agents answer calls, respond to questions from your company knowledge and book appointments straight into your calendar. AI avatars join online meetings as participants, take notes and handle the tasks afterwards. Both can run locally on your own servers or through the interfaces of major AI providers.

  • Always reachable

    The voice agent answers calls outside your opening hours too, so no enquiry gets lost.

  • Works in your systems

    Appointments land in the calendar, requests in the CRM or ticket system. Your team immediately sees what was discussed on the phone.

  • Clearly identified as AI

    The agent says at the start that an AI is speaking and hands over to a person as soon as that is needed.

  • Local or through providers

    Speech recognition, language model and speech output can run on your own servers. For especially natural voices we use major providers.

Example call with a voice agent, this is how an AI phone assistant sounds in a medical practice.

A caller wants to move his appointment, has a question about a blood test and then mentions his wife's symptoms. Listen to how the voice agent books the appointment, answers from the practice knowledge base and immediately hands the emergency over to the practice team. The call is in German, with an English transcript.

What to listen for

The call is in German, the transcript shows an English translation. Both voices in this example are AI voices.

Example PracticeAIIncoming call to the AI phone assistant
0:001:37
AI assistant · 0:01
Caller · 0:08
AI assistant · 0:18
Caller · 0:23
AI assistant · 0:26
Appointment found in the calendarThursday, 8:30, blood test with consultation
Caller · 0:38
AI assistant · 0:42
Appointment moved and text message sentNew appointment on Monday at 7:45
Caller · 0:48
AI assistant · 0:52
Answer from the practice knowledge basePractice instructions for blood tests
Caller · 1:05
AI assistant · 1:16
Warning signs detectedChest pressure and dizziness, handed over to a person immediately
Caller · 1:29
AI assistant · 1:31
Transferred to the practice teamThe team sees the concern and a summary as soon as they pick up

Where voice agents help on the phone, from enquiry to appointment.

A voice agent takes over recurring conversations. It passes difficult cases on to your team with a short summary.

  • Call answering

    The agent answers calls, asks for the reason of the call and forwards it to the right place.

  • Book appointments

    It suggests free slots from your calendar, books the appointment and sends a confirmation.

  • Answer questions

    It explains opening hours, delivery status or services from your company knowledge, just as your team specifies.

  • Callbacks and messages

    If nobody is available, it records the request and creates a callback or ticket.

  • Take orders

    Orders and reorders by phone go straight into your inventory system.

  • Handover to your team

    When a person is needed, the agent transfers the call and passes on a short summary of the conversation.

AI avatars in meetings that take notes and get work done.

An AI avatar joins your online meetings like a team member. It listens, answers questions from your documents and takes care of the tasks after the meeting.

  • Joins the meeting

    The avatar appears with image and voice and is clearly labelled as AI for all participants.

  • Answers from your knowledge

    It answers questions about projects, quotes or workflows from your documents and cites the source.

  • Handles the tasks

    After the meeting it creates tasks on the project board, sends the minutes and books follow up meetings.

  • Self hosted or through providers

    We run avatars on our own servers or through specialised providers, depending on what your data allows.

Run locally or through major providers, you decide where your calls are processed.

A voice agent consists of speech recognition, a language model and speech output. Each part can run on your own servers or through the interface of a major AI provider.

  • Locally on your own servers

    All parts run on a server in the EU that we operate, or on your premises. Read more about local models under self hosted AI.

    • Conversations never leave your company
    • No per minute billing from a provider
    • Well suited to confidential conversations

  • Through the interfaces of major providers

    We connect the speech AI of major providers and check data protection and contracts along the way.

    • Especially natural voices in many languages
    • Quick to set up and easy to extend
    • We review data processing agreements with you

Packages for voice agents and AI avatars. Matched to your project.

We put your project together from these packages. You can start with one package or combine several.

  • Voice agent for call answering

    An AI phone assistant that answers calls, responds to questions, books appointments and passes requests on to the right team.

    Connected to your phone systemGood starting point

  • Locally hosted voice agent

    Speech recognition, language model and speech output run on your own server, so conversations never leave the company.

    On your own server

  • Voice agent through major providers

    For especially natural voices we use the interfaces of major AI providers and keep data protection in mind.

    With a provider of your choice

  • AI avatar for meetings

    An AI avatar joins your online meetings, answers questions from your company knowledge, writes the minutes and creates tasks.

    For your online meetings

  • Voice assistant for your team

    Your team asks for customer data, orders or appointments by voice and dictates reports, for example on the road or in the workshop.

    For on the go

Tell us what you have in mind. In a free initial consultation we work out the right approach for your project together.

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Questions and answers about voice agents and AI avatars.

What is a voice agent?

A voice agent is an AI assistant that talks to people on the phone or by voice. It understands spoken language, replies with a natural voice and completes tasks in your systems, such as booking an appointment or creating a ticket.

Does an AI phone assistant have to be identifiable as AI?

Yes. Under the EU AI Act, people must be told that they are talking to an AI unless it is obvious. Our voice agent says so at the start of the call and connects callers to a person on request.

Does a voice agent work with our phone system?

In most cases, yes. Modern phone systems and cloud telephony can be connected through common standards. We check your system in the initial consultation and tell you which approach fits.

Which languages does a voice agent understand?

Current models reliably understand English, German and many other languages, including casual everyday speech. We teach the agent your technical terms, product names and workflows beforehand and test it with typical conversations from your daily business.

Can voice agents be run locally?

Yes. Speech recognition, language model and speech output can run on your own server, in the EU or on your premises, so conversations never leave your company. For especially natural voices we can connect major providers instead.

Are the calls recorded?

Only if you want that and callers agree. By default, the agent stores a short summary of the request in your system. Together with you we define what is stored and for how long, in line with the GDPR.

What can an AI avatar do in a meeting?

An AI avatar joins online meetings with image and voice. It answers questions from your documents, writes the minutes and then creates tasks and appointments. It is labelled as AI for all participants.

How much does a voice agent cost?

We do not have a fixed price list, because every voice agent handles different conversations and connects different systems. In the free initial consultation we tell you what to expect and calculate the running costs for speech and hosting in advance.

More services that fit well.

All AI services

Your next step: a free initial consultation.

Tell us which tasks take up a lot of time in your company. We will tell you honestly where AI pays off and where it does not.

  • Video call or on site
  • Free and without obligation
  • Servers in the EU
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What happens next

  1. Send a request

    A few sentences about your plans are enough.

  2. Consultation

    We listen and give you an honest assessment of what is worth doing.

  3. Clear plan

    You receive a proposal and decide in your own time.